Local Help and Advice
Adult Education
Langwathby Community Development Centre
01768 881485
fellsidecdc@langwathby.cumbria.sch.uk
Newton Rigg College
01772 894006
uclan.ac.uk/Penrith
Shap Community Development Centre
01931 716447
cdc@shap.cumbria.sch.uk
Ullswater Community College
01768 864120
ullswater.cumbria.sch.uk
Age Concern Eden
Sandgate Penrith
01768 892700
office@ageconcerneden.org.uk
Connexions Cumbria
Help and advice for 13 – 19 year olds plus jobs, training and more
01768 865296 or freephone 0800 435709
connexionscumbria.co.uk
Childrens Information Service
Details on early years education and childcare provision
08457 125737
cumbria.gov.uk/childrensservices/cis
Eden Arts
01768 899444
edenarts.co.uk
Eden Autism Family Support Group
Meets on the first Monday of the month from 7.30 - 9.30pm at
Penrith Methodist Church, Wordsworth Street, Penrith
Eden Citizens Advice Bureau
2 Sandgate Penrith
01768 895736
CAB@penrithcab.freeserve.co.uk
Eden District Council
01768 817817
eden.gov.uk
Eden Mencap
01768 868854
Mencap.org.uk
Futures 4 Me
A guide to post 16 education
Futures4me.co.uk/Cumbria
North Cumbria NHS
For all information on Health Services in north Cumbria
ncumbria.nhs.uk
Penrith and District Volunteer Transport
Transport for groups and individuals who are unable to use conventional transport
01768 867057
Penrith Hospital
01768 245300
Penrith Library
01768 2421000
penrith.library@cumbriacc.gov.uk
Resolve mediation
Free mediation for young people and their parents
01768 864055
resolvemediationservice.co.uk
Volunteer Centre Eden
01768 866966
volunteer@edenvb.demon.co.uk
| National Sources of Help & Advice |
Asthma UK Adviceline
08457 01 02 03
www.asthma.org.uk
Basic Skills
www.basic.skills.co.uk
Care to Learn
Help with childcare for students under 19 years of age
0845 600 2809
www.dfes.gov.uk/caretolearn/parents.cfm
Child Accident Prevention trust
020 7608 3828
www.capt.org.uk
ChildLine
Children can write or phone free of charge if they have a problem of any kind.
0800 1111
www.childline.org.uk
Child Benefit Enquiry Line
0845 302 1444
www.hmrc.gov.uk
Childcare Approval Scheme
A voluntary childcare approval scheme for child care provided in the family home and to childminders caring only for children over the age of seven years.
0845 7678111
www.childcareapprovalscheme.co.uk
Childcare Career Information
0800 996600
www.childcarecareers.gov.uk
Childcare Link
For the phone number of your local Children’s Information Service
0800 096 02 96
www.childcarelink.gov.uk
Child Support Agency
0845 713 3133
www.csa.gov.uk
4Children
020 7512 2100
www.4chidlren.org.uk
Citizens Advice Bureau
www.adviceguide.org.uk
Commission for Racial Equality
020 7939 0000
www.cre.gov.au
Child death helpline
A help line for those affected by the death of a child
0800 282296
www.childdeathhelpline.org.uk
Cry-sis
Provides emotional support and advice to parents dealing
with excessive crying, demanding behaviour or sleep problems.
020 7404 5011
www.cry-sis.org.uk
Department of Trade and Industry
Working Parents Information
www.dti.gov.uk/er/workingparents.htm
Disability Benefits Helpline
08457 123 456
Disability Rights Commission
08457 622633
www.drc-gb.org
Early Support Programme
Support for disabled children and their families, particularly with children under three years of age.
0845 60 222 60
www.earlysupport.org.uk
Early Years Equality
Support for parents from ethnic minority groups
0124 431 0569
www.earlyyearsequality.org
Equal Opportunities Commission
0845 601 5901
www.eac.org.uk
Employment Rights Information
0800 013 0313
www.dti.gov.uk/er/workingparents.htm
Every Child Matters
www.everychildmatters.gov.uk
ERIC Education and Resources for Improving Childhood Continence
0845 370 8008
Advice, support and resources to help children and young people who bed wet or who wet or soil during the day.
www.eric.org.uk
Fathers Direct
National Information Centre on Fatherhood
www.fathersdirect.com
Get Connected
Confidential help for young people
getconnected.org.uk
Gingerbread
Freephone advice for single parents
0800 018 4318
www.gingerbread.org.uk
HomeDad
Support for fathers who are staying at home to raise their children
www.homedad.org.uk
Home Start
Friendship and support, often by a volunteer scheme, for parents of young children
www.home-start.org.uk
HM Revenue and Customs Tax Credit Helpline
Child Tax Credit and Working Tax Credit Advice
0845 300 3900
www.hmrc.gov.uk/taxcredits
Kidscape
Provides information for parents on bullying and keeping children safe.
08451 205204
www.kidscape.org.uk
LearnDirect
www.learndirect.co.uk
Maternity and Paternity Rights
08457 474747
www.acas.org.uk
National Childbirth Trust
Advice and support for pregnancy, birth and infant parenting.
0870 444 8707
www.nct.org.uk
National Childminding Association
0800 169 4486
www.ncma.org.uk
National Day Nurseries Association
0870 774 4244
www.ndna.org.uk
New Deal for Lone Parents Helpline
0800 868 868
NHS Direct
0845 4647
www.nhsdirect.nhs.uk
NSPCC National Society for the Prevention of Cruelty to Children
0800 800 500
www.nspcc.org.uk
OFSTED Office for Standards in Education
0845 601 4771
www.ofsted.gov.uk
Parentline Plus
24 hour freephone helpline, offering support for anyone caring for a child.
0808 800 2222
www.parentlineplus.org.uk
ParentsCentre
Support forum for parents and carers
www.parentscentre.gov.uk
Pre-school Learning Alliance
Information on pre-school provision
020 7833 0991
www.pre-school.org.uk
Raising Kids
Parenting advice from birth to teens
raisingkids.co.uk
Relate
A confidential counselling service for relationship problems of any kind.
01788 573241
www.relate.org.uk
RSPCA Animal Welfare
0300 1234 999
SANDS Stillborn and Neonatal Death Charity
For anyone affected by the stillbirth or death of a baby in the early weeks of life.
020 7436 5881
www.uk-sands.org
Sure Start
Gives details of local sure start settings and information relevant to children and families
www.surestart.gov.uk
Teachernet
Teachernet offers guidance on extended schools
www.teachernet.gov.uk/extendedschools
The Site
Support and Guidance for young people
thesite.org.uk
Utilities
Leakline – 0800 330033
Transco Gas – 0800 111 999
United Utilities Water – 0845 746 2200
United Utilities Electricity – 0800 195 4141
Working Families Helpline
Advice and support on flexible working, childcare and maternity leave.
020 7253 7243
www.workingfamilies.org.uk
Young Minds
Promotes the mental health of children and young people. The Parent’s Information Service offers help and advice regarding concerns about a child’s mental health or well-being.
020 7336 8445
Parents Information Service: 0800 018 8445
www.youngminds.org.uk
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